FAQ
Frequently Asked Questions (FAQ)
Bondi Essentials
-
What is Bondi Essentials?
Bondi Essentials is an online store offering a variety of high-quality products, from household essentials to seasonal fashion items and accessories, curated to meet your everyday needs.
-
How long does shipping take?
Shipping times vary by location. Orders are typically processed within 2-3 business days and delivered within 7-15 business days. Tracking information will be provided.
-
How can I track my order?
After your order ships, you’ll receive a tracking number via email to monitor its progress.
-
What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express) and PayPal. Our checkout is secure.
-
What is your return policy?
We have a 30-day return policy. Items must be unused and in original packaging. Visit our Returns & Refunds page for details.
-
My item arrived damaged. What should I do?
Contact us within 48 hours of receipt with photos of the damage. We’ll arrange a replacement or refund.
-
Do you offer discounts or promotions?
Yes, we regularly provide discounts and seasonal deals. Subscribe to our newsletter and follow us on social media for updates.
-
Can I cancel or change my order?
Orders can be modified or canceled within 24 hours of placement. Contact our support team promptly for assistance.
-
How can I contact Bondi Essentials for assistance?
Email us at: info@bondi-essentials.com. We’re here to help ensure a great shopping experience!